Orders & Payment

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna.

Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of placement. Please contact us at care@nuaviahome.com.

Shipping

How long does delivery take?
Standard delivery takes 7–14 business days. You will receive a tracking number once your order has been dispatched.

Do you ship internationally?
Yes. We ship across Europe and to the United States. See our Shipping & Returns page for the full list of countries we deliver to.

Is shipping free?
Yes — all orders include free shipping.

Returns

What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging.

Products

Are your sofas really vacuum-compressed?
Yes. Our compressed sofas are vacuum-sealed and delivered in a compact box. They expand to full size within a few hours of unboxing.

What materials are used?
Our sofas use OEKO-TEX certified fabrics and high-density sponge. Our lighting is crafted from resin, marble, and powder-coated metal.

Still have a question?
Contact us at care@nuaviahome.com — we respond within 24 hours.